Definitions
“you” and “your” refer to any person who visits or uses the Eastern Bridge Education website.
“we”, “us” and “our” refer to Eastern Bridge Education Limited (EBE).
Information we collect
We may collect personal information when you contact us through our website, submit an enquiry or enrolment form, register your interest in one of our programmes or services, subscribe to updates, apply for employment or contractor opportunities, or otherwise interact with our website.
Providing personal information is generally optional. However, if you choose not to provide certain information, we may not be able to respond to your enquiry, assess your eligibility, process your enrolment, or provide the services you request.
Where we are legally required to collect information, we will advise you of that requirement where appropriate.
We may also collect non-identifiable information about how visitors use our website. This information helps us understand website performance, identify popular content, and improve the overall user experience.
How we use your information
We use your personal information to respond to your enquiries, process enrolments and programme applications, determine eligibility for funded training where applicable, deliver our education and support services, communicate important information about our programmes, improve our website and services, comply with our contractual and legal obligations, and meet reporting requirements where required by law.
How long we keep your information
We retain personal information only for as long as it is required for the purpose for which it was collected or as required by New Zealand law. When information is no longer required, it is securely destroyed or permanently de-identified where appropriate.
Sharing your information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers who assist us in operating our business and delivering our services. This may include providers of website hosting, information technology services, cloud storage, customer relationship management systems, email communications, payment processing, professional advisers, auditors, accountants, legal advisers, and other organisations that support our operations.
Where required by law, or where authorised or permitted under the Privacy Act 2020, we may also disclose information to government agencies, funding bodies, regulators, or other authorised organisations.
Any organisation that processes information on our behalf is required to protect your personal information and use it only for the purpose for which it was provided.
Cookies and website analytics
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how our website is being used.
Cookies are small text files stored on your device by your web browser. They do not install software or access information stored elsewhere on your device.
You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of some parts of our website.
We may also use website analytics services, such as Google Analytics, to collect anonymous information about website traffic and visitor behaviour. This information does not identify you personally and is used to help improve our website and the services we provide.
Protecting your information
Eastern Bridge Education is committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 2020.
We take reasonable administrative, technical, and physical security measures to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure.
Email communications
If you choose to receive updates from us, we may send you information about our programmes, services, events, or other opportunities that may be of interest.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology, our services, or our business practices.
The latest version will always be published on this website, and we encourage you to review it periodically.
Contact us
If you have any questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact Eastern Bridge Education through our Contact Us page.